Privacy Policy

Cameron Estate Inn Privacy Policy

Last Updated: September 6, 2025

Welcome to Cameron Estate Inn! We are located at 1855 Mansion Lane, Mount Joy, PA, 17552. Cameron Estate Inn (“Company,” “we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, and protect your information when you use our website, located at https://www.cameronestateinn.com (the “Website”), or through third-party booking engines (the “Web Application”). Together, the Website and Web Application are referred to as the “Services.”

This Privacy Policy applies to your use of the Services but does not apply to third-party websites, offerings, products, or services—even if linked to our Services. Please review those third-party policies separately. If you do not agree to this Privacy Policy, please discontinue use of our Services.

Important: This Privacy Policy applies only to individuals 13 years of age and older. If you are under 13, please do not use the Services.

1. Information We Collect

We may collect both Personal Information and Anonymous Information:

  • Personal Information: Includes your name, address, telephone number, email address, booking details, billing information, identification details, and other information that can identify or contact you.
  • Service Information: Appointment or booking details, reservation history, and related guest services.
  • Technical Information: IP address, browser type, device type, referral source, and interactions with our Services.
  • Communication Data: Emails, SMS messages, call records, and customer support interactions.
  • Social Networking Information: If you connect via Facebook or other social networking services, we may collect certain information as permitted by your privacy settings.
  • Location Information: If you enable location services on your device.
  • Subscription & Forms: If you complete contact forms, booking forms, or subscribe to email updates, we collect and use that information for service and marketing purposes.

We may also collect Anonymous Information such as browser type, device identifiers, cookies, pixel tags, and aggregated analytics data.

2. How We Use Your Information

We use your information to:

  • Process and manage reservations and bookings.
  • Provide guest services and improve user experience.
  • Send confirmations, updates, and reminders.
  • Communicate about promotions, events, and marketing offers.
  • Respond to guest inquiries and customer service requests.
  • Comply with legal obligations.
  • Improve our Website, Web Application, and Services.

We may also create aggregated or anonymous records for analytics and reporting purposes.

3. Email and SMS Messaging Consent

By submitting your contact information through our Website, Web Application, or contact forms, you expressly consent to receive communications from us via email and SMS (text messaging). These may include:

  • Transactional Messages: Reservation confirmations, reminders, and service updates.
  • Customer Support Messages: Responses to inquiries or requests.
  • Marketing & Promotional Messages: Newsletters, promotions, special offers, and updates about our services.

SMS Messaging Compliance:

  • Message frequency varies based on your interaction with our Services.
  • Standard message and data rates may apply depending on your mobile carrier.
  • To opt out of SMS, reply STOP at any time. You will receive one final confirmation message.
  • For help, reply HELP or contact us at frontdesk@cameronestateinn.com or (717) 492-0111.
  • We do not share your SMS opt-in data or consent status with third parties except as necessary for SMS delivery and compliance.

Email Communications:

  • You may unsubscribe from marketing emails at any time using the “Unsubscribe” link provided in each email.
  • Even if you unsubscribe, we may still send non-marketing, service-related emails (such as reservation confirmations or account updates).

4. How We Share Information

We may share your information with:

  • Service Providers: Including property management software, analytics services, and payment processors, under strict confidentiality agreements.
  • Third-Party Booking Engines: To process and manage reservations.
  • Social Networks: If you choose to share or connect accounts.
  • Legal Authorities: When required by law or to protect rights.
  • Affiliates or Successors: In connection with mergers, acquisitions, or restructuring.

We do not sell your personal information.

5. Cookies and Tracking

We use cookies, pixel tags, log files, and analytics tools to:

  • Track usage and improve performance.
  • Deliver relevant advertising.
  • Understand guest preferences and behavior.

You can manage cookie preferences in your browser settings, though disabling cookies may limit functionality.

6. Data Retention

We retain your personal information only as long as necessary to provide services, comply with legal obligations, and resolve disputes.

7. Security

We implement appropriate safeguards to protect your data. However, no method of transmission over the internet or via SMS is 100% secure.

8. Your Rights

Depending on your location, you may have rights to:

  • Access, update, or correct your information.
  • Request deletion of your personal data.
  • Opt out of marketing communications.
  • Object to processing for direct marketing purposes.

To exercise these rights, contact us at frontdesk@cameronestateinn.com.

9. Children’s Privacy

Our Services are not intended for individuals under 13. We do not knowingly collect data from children.

10. International Users

If you are accessing the Services from outside the United States, you consent to your data being transferred and processed in the U.S., which may have different data protection laws.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted here with a revised “Last Updated” date. If significant changes occur, we may also notify you via email.

12. Contact Us

If you have questions or concerns about this Privacy Policy or your data, please contact us:

Cameron Estate Inn
Email: frontdesk@cameronestateinn.com
Phone: (717) 492-0111